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Systems Selections and Effectiveness
Definition
A Systems Selection is a process of identifying and sourcing the best-fit vendor / solution / technology for a client’s particular needs. These engagements allow organizations to define their business requirements for the subsequent selection of supporting technologies, solutions and vendors.
ERP and CRM Effectiveness refers to conducting an internal study to analyze the successful use of the selected vendor / technology / solution. It seeks to answer the questions "How is the organization using the technology?" and "Is it meeting the organization’s functional and business needs?".
Web site Assessment and Usability offering looks at a web site from three different perspectives: Web Strategy, Usability, and Systems &Technology. Through a process of interviews, data gathering, independent analysis, and primary and secondary research, we will assist companies in identifying improvement opportunities that will support the achievement of corporate goals and objectives.
Key Focus Areas
- ERP and CRM Software Selection
- ERP and CRM Effectiveness
- Web Site Assessment and Usability
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Why a Systems Selection and Effectiveness?
- Non-integrated multiple systems / databases with no common platform
- Cannot share data or information throughout the organization
- Technology will not support the company’s vision, strategy or growth
- Improve efficiencies within the organization
- Current systems don’t address organizational processes or functional needs
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